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Dollar General In-Store Return Policy No Receipt

Return Policy

Introduction

Dollar General is a popular discount store chain in the United States that offers a wide range of products at affordable prices. However, sometimes customers may need to return a product that they have purchased from Dollar General. In this article, we will discuss Dollar General's in-store return policy for customers who do not have a receipt.

Why Do Customers Need to Return Products?

There are various reasons why customers may need to return products to Dollar General. Some common reasons include:

  • The product is defective or damaged
  • The wrong item was purchased
  • The product is not as described
  • The customer changed their mind

If you have a receipt, returning products to Dollar General is relatively straightforward. However, what happens when customers need to return a product without a receipt?

Dollar General's In-Store Return Policy

In-Store Return Policy

Dollar General's in-store return policy allows customers to return products for an exchange or refund within 30 days of purchase. However, to be eligible for a return, the product must be in its original condition, unused, and with all original tags attached.

Customers who do not have a receipt can still return products to Dollar General. However, they will only be eligible for an exchange or store credit, not a refund. The value of the store credit will be based on the current selling price of the product.

Exceptions to Dollar General's In-Store Return Policy

There are some exceptions to Dollar General's in-store return policy. These include:

  • Gift cards cannot be returned or refunded
  • Seasonal items must be returned within 10 days of the holiday or event
  • Products marked as "final sale" cannot be returned
  • Products that have been opened or used cannot be returned

How to Return a Product to Dollar General

How To Return A Product

To return a product to Dollar General, customers must bring the product to the store along with a valid government-issued ID. If the customer does not have a receipt, they will need to provide their name, address, and phone number to complete the return.

The store associate will inspect the product to ensure that it is in its original condition and unused. If the product meets the return criteria, the customer will be given an exchange or store credit.

Conclusion

Dollar General's in-store return policy allows customers to return products within 30 days of purchase. While customers without a receipt can still return products, they will only be eligible for an exchange or store credit, not a refund. It's important to remember that there are some exceptions to Dollar General's return policy, and customers should check the policy before making a purchase.

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