Dollar Rental Car Toll Fee Class Action Lawsuit
Introduction
Car rental companies are known for their hidden fees and charges, but a recent class action lawsuit against Dollar Rental Car is shedding light on their toll fees. The lawsuit alleges that Dollar Rental Car charged customers excessive fees for using their toll transponder, even when they did not use any toll roads.
Background
When renting a car, customers are often given the option to use a toll transponder to pay for tolls on highways and bridges. While this can be a convenient option, rental car companies often charge customers a daily fee for the use of the transponder, in addition to the actual toll charges.
The lawsuit against Dollar Rental Car alleges that the company charged customers even when they did not use any toll roads, and that the fees were excessive and not properly disclosed.
The Lawsuit
The class action lawsuit was filed in California in 2017, and includes customers who rented cars from Dollar Rental Car between January 2011 and January 2018. The lawsuit alleges that Dollar Rental Car violated California's unfair competition law and consumer legal remedies act.
The plaintiffs are seeking to recover the excessive fees charged for the toll transponder, as well as damages for the alleged violations.
Dollar Rental Car's Response
Dollar Rental Car has denied any wrongdoing and has filed a motion to dismiss the lawsuit. The company argues that the fees were properly disclosed and that customers agreed to them when renting the car.
However, the plaintiffs argue that the disclosure was not clear and that the fees were buried in the fine print of the rental agreement.
Implications for Consumers
The outcome of this lawsuit could have implications for consumers who rent cars from Dollar Rental Car and other car rental companies. If the plaintiffs are successful, it could lead to changes in how car rental companies disclose their fees and charges.
It is important for consumers to read the fine print of their rental agreements and ask questions about any fees or charges they do not understand.
Conclusion
The Dollar Rental Car toll fee class action lawsuit highlights the need for transparency and clarity in how car rental companies disclose their fees and charges. Consumers should be aware of the potential costs associated with using a toll transponder and should ask questions if they do not understand any fees or charges.